Dear Jiayi Lu,
We do not have sufficient time to process your booking for 12/22. Please consider to book for 12/24 or later in order for us to have a better chance to confirm your tour.
Best Regards,
Tim
Customer Service Rep
We are looking to reserve "3-Day Bus Tour to Hoover Dam, South Rim Grand Canyon, Las Vegas from Los Angeles", departing 12/26, but couple of questions -
1. Is car parking available at the 600 ,N Broadway, los Angele, CA 90012 spick up location? Is it free, if not what are the rates, for 3 days parking including overnight parking?
2. We are 2 Adults @@plush; 1 five year old kid. We see the Buy 2 get 1 free offer, but when we select how do we mention we are group of 3?
3. Can we specify the bus seating preferences?
Dear Punam,
Thanks for your inquiry.
1. We suggest you check the parking information with the hotel nearby there or check it on Google website.
2. If you are two adults with one 5 years old child, please book one room with two adult and one child. Then you can enjoy Buy 2 Get 1 Free promotion. Please note we only provide two full size double beds in one room.
3. The tour bus seats are open and we cannot reserve the seat numbers. It is based on first come first serve basis and is subject to tour guide's arrangement.
Best Regards,
Emma
Customer Service Rep
Dear Alexa,
For this tour you will return back to Las Vegas late in the evening t approximately 10:00PM with no delays such as traffic or weather conditions.
Best Regards,
Andy
Customer Service Rep
Hi there,
Just wondering what the primary language this tour is conducted in (Chinese or English?).
Also what would be the most convenient pickup for Downtown LA?
Thanks!
Dear Millie,
The primary language of this tour is Chinese Mandarin.
The most convenient pickup location in downtown Los Angeles is at Chinatown Senior Citizen Center, 600 N Broadway, Los Angeles, CA 90012. The pickup time before 12/31/2014 is at 06:45am and it will be at 7:00am from 01/01/2015.
Best Regards,
Enny
Customer Service Rep
Dear Carmen,
Regretfully this tour won't stop at the Las Vegas sign after coming back from the Grand Canyon. The public transportation on the Strip is convenient, so you can arrange to visit the sign on your own free time.
Best Regards,
Enny
Customer Service Rep
Dear Vincent Wang,
Thanks for your inquiry.
Tour code 2-2919.
Regretfully we cannot provide pickup at Treasure Island hotel.
The pickup location and time for this tour will be 5:00am Circus Circus Skyrise Tower 2nd Floor Information, 2880 S. Las Vegas Blvd, Las Vegas, NV 89109. Please arrange your own transportation to the designated pick-up location to join this tour.
Best Regards,
Emma
Customer Service Rep
Dear HYUN WOO KO,
We can arrange pick ups out of major Las Vegas hotels including the Stratosphere.
When making your reservation online, please leave a note in the comment box of the name and address of your hotel.
With the provided information we will be able to confirm your pick up time and location.
Best Regards,
Alexander
Customer Service Rep
I WANT TO KNOW FOLLOWINGS BEFORE BOOKING
1, AGE OF CHILDREN
2, HOW $ WHERE PARK MY RENTED CAR ?
FOR YOUR REF
WE ARE 7 ( 4 ADULT, 3 YOUTH 16 YEARS OLD )
AND WILL CHOOSE TOUR CODE 12-467.
DATE : 3 JAN 2015, TIME : 11:00 - 11:30
Dear KIM SUYUN,
1. *Adult Age: 12 and older *Child Age: 2-11 *children under 2 can still fly free on our services and are considered a lap child.
2. There should be paid parking facilities in the area around the hotels we provide pickup service from. However, we will not be able to directly advise you of any specific facilities, as it will be your responsibility to ensure you select a safe and reliable parking location if you choose to leave your car.
3. Currently, January 3rd is available for booking.
To view the tour's available dates, simply locate the reservation step 1 on the upper right hand corner of the tour's information page and scroll through the different available dates per month on the reservation calendar to view the tour's available dates shown in bold print.
You can complete all the steps and click on book now to place your order for the tour online.
Best Regards,
Tim
Customer Service Rep
Hello Wanted to know if you offer trip insurance, in case something happens like bad weather/we miss the flight/we get sick etc and we cannot make it. Typically how much does it cost for this 5-day tour?
Dear Sam,
Thanks for your inquiry.
Currently, we do not offer trip insurance. However, you can check this with our partner World Nomads for more details through the following link:
https://www.tours4fun.com/travel_insurance.html
For the tour cost, please check it in the book section at the right upper corner by selecting the relevant options.
Best Regards,
Blaire
Customer Service Rep